THE ROAD TO HELL: NOW PAVED WITH INNOVATION?
When Business Week's Bruce Nussbaum blogged that the concepts for INside Innovation had been developed on spec he added fuel to the debate about the ethics of speculative pitches in the world of design. This week, Michael Beirut takes on the topic in Design Observer.
Designers don't have many advocates as enthusiastic and highly-placed as Bruce Nussbaum. An assistant managing editor at Business Week, he's spearheaded the magazine's coverage of design and innovation for years, and has become an important online voice for how business can use design as a strategic tool. That influence will only grow this week with the debut of INside Innovation, his new magazine that promises "a deep, deep dive into the innovation/design/creativity space."
I'm
as intrigued as the next guy about what's to be found in the dark
recesses of the "innovation/design/creativity space." But I suspect
there's one fact about the genesis of this new magazine that will
disturb many of my fellow innovation enthusiasts: the actual design of
INside Innovation was created largely through an unpaid competition.
Designers, welcome to the brave new world of spec work.
Nussbaum has described the process of creatingINside Innovation in real time on his blog with his customary ebullience. Here is his account of how they sought a designer:
We
broke lots of rules designing IN - and started changing culture at BW
along the way. We opened the process by holding a contest and asking
four players to pitch their concepts. You're not supposed to do this in
mag design land. You're supposed to choose one brilliant design shop
first and work with that firm all the way through to the end. Our Art
Director was kind of stunned when I first proposed the idea.
But
I wanted to open the process and choose among many new ideas so I
opened it up. And we asked three out of four to do it on spec (OK, we
didn't have much money either to launch something new). The spec thing
is a no-no in AIGA but it turned out it wasn't an issue - the three
players who did it on spec said they were willing to do so because the
process created new IP that they could use with their other clients.
I'm
sure Nussbaum knows there's nothing innovative about the urge to get a
lot of different talented people to work for you for free: it's the
secret dream of every client I've ever met, each of whom could make a
similar claim of poverty, particularly where design budgets are
concerned. As for AIGA's attitude about spec work, dismissed here by
Nussbaum as a vaguely prudish "no-no," the kind of backward thinking
typical of squeamish strangers to the world of innovation, here's what
it says in the AIGA code of ethics:
A
professional designer does not undertake speculative work or proposals
(spec work) in which a client requests work without compensation and
without developing a professional relationship that permits the
designer sufficient access to the client to provide a responsible
recommendation and without compensation.
Innovation:
it's all about breaking the rules! Of course, a code of ethics isn't an
"issue" for those change agents who simply decide not to abide by it,
which was the decision made by three of the four competitors. Nussbaum
doesn't make this clear on his site, but we can make a safe guess that
it was the three large firms IDEO, Stone Yamashita, and the eventual
"winner," Modernista - that worked for free, and David Albertson, with
a small three-person studio, who got paid. It's to Nussbaum and
Business Week's credit that anyone got paid at all, of course, but this
does point out another troubling fact of life in spec world: it's a
game that only the bigger firms can afford to play for long. The
official rationale of how the big three transcended any qualms they may
have had about the dusty old AIGA code of ethics - their interest in
generating intellectual property that they might use for other clients
- is plausible, I guess, if you consider a new way of handling the page
numbers on the table of contents as portable "intellectual property."
More likely their reasons were the obvious, more plainly self-serving
ones: an eagerness to make a deposit in the favor bank of a
well-connected journalist, the prospect of some good publicity (and
Nussbaum, again to his credit, has been generous in providing it for
all four), and the dream of a big score should the gamble pay off.
Ah,
the big score. Unpaid competitions have been a way of life in other
creative fields like architecture and advertising, but they've been
resisted, barely, by graphic designers up until now. In those other
cases, the potential prize is big: for architects, a chance to keep a
studio busy for years on an important, visible project; for agencies,
millions of dollars in commissions on advertising space. Still, it's
amazing how often these competitions degenerate into debacles: witness
the grinding entropy at Manhattan's World Trade Center site, or read
the best book on advertising ever written, Randall Rothenberg's Where
the Suckers Moon, which tells the story of a bloody (and ultimately
fruitless) battle for the Suburu account back in the mid-90s.
Spec
competitions have been getting more popular in the context of digital
communications, where working for free seems to get confused with the
idealism of the open source movement. Indeed, the mothership of open
sourcing, Wikipedia, is currently running an unpaid contest to redesign
their site. No one has nailed the ludicrousness of this practice as
accurately as creative director Andy Rutledge, who has put forward the
following hilarious analogy:
I need a partner
with whom to have a serious relationship but I don't want to invest any
time or effort in finding the right woman; I shouldn't have to. I'm a
great man and any woman should be proud to be with me, so I'm holding
auditions. I'd like for all interested women to visit me and show me
your "wares." I'm definitely looking for someone with a hot bod, and
not afraid to show it off. Extra points for staying the night and
letting me sample your attentions and enthusiasm.
One
lucky winner gets a $400 wedding ring and the prestige of having me for
a partner ('cause I look good). The rest of you just get screwed.
Awright, who's with me?
Tempting!
Full disclosure time: I was approached about working on this project. I
really like, and respect, Bruce Nussbaum, so I thought long and hard
about it. Luckily, my position in a large firm permits me to work for
free, and I regularly do so, for a large range of pro bono clients.
Moreoever, if ethics were an issue, it was made clear to me (once
again, to Nussbaum's credit) that I could suggest a fee, although I was
told some of the others were working for free. In the end, to be
perfectly honest, it wasn't the money (or lack thereof) that made the
difference for me, but rather something I've learned the hard way: I
stink at competitions.
Partly this is sheer
egocentricism. I like that old-fashioned model that Nussbaum was eager
to discard, the process by which you "choose one brilliant design shop
first and work with that firm all the way through to the end." I like
being that brilliant design shop. Moreover, if I'm doing a project, I
devote myself to it single-mindedly. I expect the same kind of
single-minded focus from the client.
In this
specific case, I was baffled by how one was supposed to create
something as intricate, as complicated as a magazine design in a blind
competition. Were the players just supposed to go off and concoct
layouts that said innovation! in a vacuum? I've found the success of
every design project depends on a close give-and-take between the
designer and client; this is especially true in editorial projects,
which require an airtight fit between form and content. Hard enough to
do with an editor at your elbow; impossible staring a blank piece of
paper in an empty studio. Okay, I suppose it must be possible. Just not
by me.
Finally, I'm both really busy on one
hand, and secretly lazy on the other. What motivates me more than
anything else is the conviction that my clients are depending on me: if
we don't come through for them, there's no back up. The responsibility
is mine and mine alone. Knowing that three or four other teams are
toiling away at the same challenge, rather than whetting my competitive
spirit, simply brings out the slacker in me. When the players are good
and IDEO, Stone Yamashita, Albertson and Modernista are good, trust me
my attitude is knock yourself out, guys, I'm going home early tonight.
I'm
not surprised Modernista won: as an ad agency, they're well familiar
with the art of the unpaid pitch, and they're not just any agency,
they're led by one of our best designers, Gary Koepke. Koepke is a
great art director with the design of, among other things, Vibe
magazine to his credit. And Bruce Nussbaum is even more excited than
usual about the design that Modernista has created, calling it "modern,
clean, elegant, perfect."
So my feelings about seeing INside Innovationthis
week couldn't be more mixed. On one hand, we desperately need a great
magazine about design directed to a general audience, and I can't
imagine anyone better than Bruce Nussbaum and Business Week to deliver
it. On the other, the better it is, the better it will make the case
for a design process that I feel is fundamentally wrong. If getting
great work for free works for someone as smart and influential as Bruce
Nussbaum, what's to stop every businessperson in the world from
enthusiastically jumping on the bandwagon?
If this is innovation, I say to hell with it.
About the article
Reprinted with permission. Read the comments to Michael's post at Design Observer
Icograda's position on speculative practices
Speculative practices for our purposes are defined as: Communication design work (including documented consultation), created by professional communication designers and organisations, provided for free or at nominal fee, often in competition with peers, often as a means to solicit new business.
In harmony with our Model Code of Professional Conduct for Designers, Icograda recommends that all professional designers avoid engaging in such practices.
About Icograda
The International Council of Graphic Design Associations (Icograda)
is the world body for professional communication design. Founded in
1963, it is a voluntary assembly of associations concerned with graphic
design, visual communication, design management, design promotion and
design education. Icograda promotes communication designers' vital role
in society and commerce and unifies the voices of visual communicators
worldwide. The vision, mission and core values of the council are
collectively embodied in the statement 'leading creatively' which is
manifested through our members' diverse activities to use design as a
medium for progressive change.
Icograda
represents 64 Full Members, 18 Associate Members, 11 Affiliate Members,
71 Education Members and hundreds of Friends of Icograda in 57
countries worldwide, sharing common concerns, commitments and standards. http://www.icograda.org


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